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Overview:

BUSINESS ANALYSIS FUNDAMENTALS

ENROLLMENT OPEN: BUSINESS ANALYSIS FUNDAMENTALS (COMMUNITY COURSE)

Are you curious about Business Analysis, a rising field in the ICT sector and part of Australia’s priority skilled occupation list? The Business Analysis Fundamentals course by Career Mentor is the perfect place to start!

This is a completely free community course, offering you the opportunity to learn from top industry experts like Nhan Phan – Business Systems Analyst at ResourceCo.

ICT Business Analyst (BA) – a business-focused role that sits firmly within the ICT sector, assessed by the Australian Computer Society (ACS), and proudly listed among the critical occupations eligible for both the 189 and 190 visa pathways.

It’s a career that attracts many people from Business, Commerce, Accounting, and other non-IT backgrounds. You don’t need to code (though coding skills are certainly a bonus), while the role makes good use of existing strengths such as communication, writing, logical thinking, and the ability to stay confident and resilient in project environments.

Why is Business Analysis so attractive?
Business Analysts (BAs) aren’t programmers, but they play a critical role as the bridge between clients and technical teams. With sharp analytical skills, effective communication, and logical thinking, BAs help organizations make better decisions during product development.

If you come from a background in Business, Commerce, or Accounting, you can leverage your strengths in communication and logical thinking—without needing coding experience. With passion and a willingness to grow, you’ll find exciting opportunities in this field!

What will this course cover?
The Business Analysis Fundamentals course will answer all your burning questions, including:

🌿 Who is a Business Analyst, and what role do they play in software development?

🌿 What’s the difference between Business Analysis and Business Analytics?

🌿 While BAs don’t code, they work closely with clients, Software Development teams, and various stakeholders during product creation. So, what qualities are essential to becoming a successful Business Analyst?

Course Details:
👩‍🦲 Nhan Phan –Business Systems Analyst @ResourceCo, COO @Career Mentor

🍎 Schedule:

  • Dates: Wednesday & Sunday, September 09 & 13, 2026
  • Time: 8:00–10:00 PM (Sydney/Melbourne time)

How to Register:

As a community class, the sessions are completely free to attend. However, places are limited to ensure our mentor can maintain a high level of interaction and provide meaningful support throughout the course.

As part of the registration process, you’ll be asked to share why you’d like to join the class. This will help our mentor understand your goals and select participants who are best suited to the course.

🍀 Please note: Please only register if you’re able to attend both sessions in full.

Ready to explore Business Analysis and discover whether it could be the right career path for you? Register today and take the first step towards understanding the field and what a career in BA could look like.

We look forward to welcoming you to the class!

Warm regards,
Career Mentor ❤️

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Course Curriculum

SESSION TOPIC DESCRIPTION
Day 1 Introduction to Business Analysis & Defining the Problem Statement
  • Gain an overview of Business Analysis (BA) and understand the role of a Business Analyst within an organisation
  • Identify business needs, problems, and areas for improvement
  • Learn how to elicit, analyse, and identify key business requirements
Day 2 Solution Development & Evaluation
  • Learn how to develop solutions based on identified business problems and requirements
  • Develop a To-Be Process to improve existing business processes
  • Learn how to evaluate the effectiveness and value of proposed solutions
  • Consolidate and present the business problem, proposed solution, and expected benefits

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Mentor

Nhan Phan

IT

Nhan, a dedicated professional with over 10 years of expertise in Business Analysis, Product Management, and career mentoring. As a Business Analysis instructor at Career Mentor, Nhan combines his extensive industry knowledge with a passion for mentoring, guiding students to confidently and clearly achieve their career aspirations.

Background:

  • Mentor @Career Mentor
  • Solution Consultant@Posoln
  • Product Management Consultant @Voiz FM
  • Former BA Lead @AIA
  • Business Process Analyst @Rowmark Australia
  • Former ERP Functional Consultant@ Robert Bosch

Specializations:

Nhan offers a wide range of comprehensive coaching services tailored to individual needs:

  • Career Advising: Personalized guidance for roles in Business Analysis and Product Management.
  • Career Coaching: In-depth support in crafting standout resumes and mastering interview skills for Business Analyst and Product Owner positions.
  • Agile & BA Certification Preparation: Consultation and preparation guidance for Agile certifications (Scrum.org) and Business Analysis certifications (IIBA).

Tuition Fee

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